Privacy Policy
EFFECTIVE DATE: October 01, 2003
This Privacy Policy (Policy) discloses the practices of Company
concerning personal information we obtain about you. By using
Company, in any way accessing Company, or using other services
of Company (collectively the Services), you are accepting the
practices described in this Policy.
This Policy notifies you of: (a) what personal information of
yours is collected when you access Company and/or use the
Services or purchase any product; (b) how the information is
collected; (c) how the information is used and shared; (d) our
efforts to maintain the security of Sensitive Information; and
(e) other details concerning your personal information and our
policies.
This Policy does not apply to the practices of companies that
Company does not own or control, or to people that we do not
employ or manage.
Information Collection and Use
Information collected by Company is stored in a single, secure
database, accessible only by Company. Company collects
information from our paying customers or other persons who use,
attempt to use, or purchase Company products or the services at
several different points and from different sources, all or
some of which may apply to you.
* Registration
When you sign up as a customer or potential customer, we ask
for, and you are required to give, your name, address, zip
code, telephone number, email address, credit card or checking
account number, and credit card expiration date. Once you
register as a customer with us, you are not anonymous to
us.
* Cookies
Cookies are alphanumeric identifiers that we transfer to your
computers hard drive through your Web browser.
* Log Files
Company automatically receives and records information on its
server logs from your Web browser, including your IP address,
cookie information, and the page you requested. We use IP
addresses and cookies to analyze trends, administer the site,
track members and users movements, and gather broad demographic
information for aggregate use. IP addresses are not linked to
your personal information.
* Information from Other Sources
for reasons such as improving personalization of our Service
(for example, providing better product recommendations or
special offers that we think will interest you), we might
receive information about you from other sources and add it to
our account information. We also sometimes receive updated
delivery and address information from our shippers or other
sources so that we can correct our records and deliver your
next purchase or communication more easily.
Use of Information
Information we collect is generally used for the following
purposes:
1. To build features that will make the services available on
our site easier to use. This includes faster search requests,
better member support and timely notice of new services and
special offers.
2. To improve our marketing and promotional efforts, to analyze
site usage, improve our content and product offerings, and
customize our sites content, layout, and services. These uses
improve our Services and better tailor them to meet your
needs.
3. To resolve disputes, troubleshoot problems and enforce our
Terms and Conditions of Use. At times, we may look across
multiple members or users to identify problems or resolve
disputes, and in particular we may examine your information to
identify members using multiple Member Ids or aliases.
4. Sharing of Information. We may use the personal information
that you supply to us and we will bring selected retail
opportunities to you via direct mail, email, online and
telemarketing. Company may sell or rent aggregated statistical
information and user, member or former member specific
information, including name, address, telephone number and
payment information, to our marketing partners or other
third-parties. If you want Company to stop sharing information
it has about you in the future, you may notify us of this fact
by contacting Company's Member Services department.
We reserve the right to disclose personal information,
including Sensitive Information, when we believe that such
disclosure is appropriate to comply with the law or a request
by a government official, to protect the rights or property of
Company, or to enforce our Terms and Conditions of Use. In the
event that Company or substantially all of its assets are
acquired by a third party, member information and Sensitive
Information may be some of the transferred assets.
Use of Data Collected
We use your personal, demographic and profile data to enhance
your experience at our site and to enable us to present content
we think you might be interested in. We use your contact
information to send you information about our company and
promotional material from our partners. We may also use your
personal, demographic and profile data to improve our site, for
statistical analysis, for marketing and promotional purposes,
send SMS alerts or notification, and for editorial or feedback
purposes for our advertisers. Information collected by us may
be added to our databases and used for future telemarketing,
SMS text-messaging, e-mails or postal mailings regarding site
updates, new products and services, upcoming events, and/or
status of orders placed online. By using this site, you agree
that you may be contacted in any manner contemplated in this
section even if your number is found on a do not call registry,
in-house list or similar registry.
SMS Offering and Opt-out rights
By completing or submitting a registration form or partial
registration form you are consenting to receive SMS, wireless
or other mobile offering to your cell phone. You understand
that your wireless carrier's standard charges and rates apply
to these messages. For SMS text messages, you may remove your
information by replying "STOP", "END", or "QUIT" to the SMS
text message you have received and we will remove your personal
information within 10 days of receiving such request.
Agents
We employ other companies and individuals to perform functions
on our behalf. Examples include fulfilling orders, delivering
packages, sending postal mail and e-mail, removing repetitive
information from member lists, analyzing data, providing
marketing assistance, processing credit card payments, and
providing member services. They have access to personal and
Sensitive Information needed to perform their functions, but
may not use it for other purposes.
Special Offers and Announcements
Active customers and former customers will occasionally receive
information on products, services, special deals, and a
newsletter.
Security
Company takes every precaution to protect our users and members
Sensitive Information, both online and offline. Your Sensitive
Information is password-protected for your privacy and
security. Sensitive Information is encrypted and is protected
online with the best encryption software in the industry -
SSL.
Sensitive Information is also protected offline in our offices.
Only employees who need the information to perform a specific
job (for example, a billing clerk or member services
representative) are granted access to Sensitive Information.
Furthermore, all employees are kept up-to-date on our security
practices and changes in those practices. Finally, the servers
that we store Sensitive Information on are kept in a secure
environment. If you have any questions about the security at
our website, you can send an email to us using Company online
contact form.
Other Sites
Company forwards users and members to other sites. Please be
aware that Company is not responsible for the business and
privacy practices of these other sites. We encourage you to be
aware of this when you leave our site and to read the legal
notices and privacy policies of each and every website you
visit.
Correction/Updating Personal Information
If a members personal information changes we will endeavor to
provide a way to correct or update that members personal data
provided to us. Visit our Customer Care section to update
Notification of Changes
If we decide to change our Policy, we will post these changes
on our Homepage or provide other notification of our revised
Policy so our users and members are always aware of what
information we collect, how we use it, and when we disclose
it.
Childrens Online Privacy Protection
Company serves general users of the World Wide Web. We support
and comply with the Childrens Online Protection Act (COPPA) and
we do not knowingly collect information from children under the
age of 13, nor do we share such information with third parties.
Children under the age of 18 may use Company only with the
involvement of a parent or guardian.
Special Notification for California Residents, Your
California Privacy Rights
Individual customers who reside in California and have provided
their personal information to Company may request information
about our disclosures of certain categories of personal
information to third parties for their direct marketing
purposes. Such requests must be submitted to us using Company
online contact form. Within thirty days of receiving such a
request, we will provide a list of the categories of personal
information disclosed to third parties for third-party direct
marketing purposes during the immediately preceding calendar
year, along with the names and addresses of these third
parties. This request may be made no more than once per
calendar year. We reserve our right not to respond to requests
submitted other than to the address specified in this
paragraph.
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